Insation Technologies

Why am I getting a popup to call Microsoft?

Getting a popup message asking you to call Microsoft can sometimes be a sign of a tech support scam. Scammers often use pop-up messages claiming that there are issues with your computer or software to trick users into calling a fake support number.

It’s important to be cautious when encountering such pop-ups and not to call any numbers provided in these messages. Here are a few steps you can take:

  1. Close the pop-up: You can usually close the pop-up by clicking the “X” button or using the task manager to close the browser tab.
  2. Do not call the number: Avoid calling any number displayed in the pop-up. Microsoft’s genuine support channels can be found on their official website.
  3. Run a security scan: To ensure your computer is not infected with any malware that might be causing these pop-ups, consider running a thorough security scan using reputable antivirus software.
  4. Do not click on any links or download anything to your computer if you don’t know it’s legitimate.