Managed IT · Webster, Massachusetts
IT, phones and Microsoft 365 for Central Mass businesses.
One local team. One bill.
We run your computers, security, backups, phones and website, with prices on this site and one team to call for everything.
- 15 min
- response time
- 30 days
- money-back guarantee
- 12 months
- price lock
- 2012
- looking after Webster since
What do you need?
A full IT department
We become your IT team, help desk to strategy.
Help for my IT person
Backup, tools and 24/7 cover for an in-house team.
Business phones
Cloud phone system, numbers moved for you.
Just one thing
Microsoft 365, backup or hosting. Buy it online now.
Help right now
Down, hacked or locked out? Call and a tech picks up.
Everything your business runs on
Six services, one team, one monthly bill.
Managed IT
Help desk, monitoring, updates and on-site visits for every computer and server.
Cybersecurity
Antivirus, email filtering, staff training and 24/7 threat response.
Microsoft 365 & Cloud
Email, Teams and files set up, licensed and secured. Buy licences online.
Backup & Recovery
Every file and server backed up off-site and test-restored, so nothing is lost.
Business Phones
Cloud phone system with desk phones, mobile app and voicemail to email.
Websites & Hosting
Fast, secure websites and hosting, built and looked after by the same team.
Prices you can see
Per user, per month. No surprise fees.
Essentials
Small offices, business hours
$125 /user/mo
- Help desk Mon–Fri 9–6
- Remote support
- On-site visits $125/hr
- Microsoft 365 Business Basic
- Backups
- Email filtering
- Antivirus
- VoIP phone
- Compliance policies & reports —
- Staff security training —
- Quarterly IT strategy review —
- Audit support —
- Quarterly cybersecurity audits —
Most chosen
Complete
Longer hours, on-site included
$175 /user/mo
- Help desk Mon–Fri 9–9
- Remote support
- On-site visits Included
- Microsoft 365 Business Standard
- Backups
- Email filtering
- Antivirus
- VoIP phone
- Compliance policies & reports —
- Staff security training —
- Quarterly IT strategy review —
- Audit support —
- Quarterly cybersecurity audits —
Premier
Regulated businesses, 24/7 cover
$225 /user/mo
- Help desk 24/7
- Remote support
- On-site visits Included
- Microsoft 365 Business Premium
- Backups
- Email filtering
- Antivirus
- VoIP phone
- Compliance policies & reports
- Staff security training
- Quarterly IT strategy review
- Audit support
- Quarterly cybersecurity audits
Buy online, no call needed:
Microsoft 365 from $7/user Backup $100/computer/yr Website hosting from $20/mo Phone service $25/user/moSwitching is easier than you think
We handle the old provider, move everything over and keep you running the whole time.
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Step 1
15-minute call
Tell us what's working and what isn't. No pitch.
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Step 2
Free assessment
We check your network, security and backups and send a written report.
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Step 3
Onboarding plan
A fixed price, a date for each step, and one person who owns it.
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Step 4
Go live
Your team gets a direct line to us, and we look after everything from day one.
Insation vs a typical IT company
| Compared | Insation | Typical IT company |
|---|---|---|
| Prices | On the website | "Request a proposal" |
| IT, phones and web | One team, one bill | Three vendors, three invoices |
| Who answers | A local tech who knows you | A call centre queue |
Questions people ask
How much does managed IT cost?
Plans start at $125 per user per month, with Microsoft 365, a VoIP phone, backups, email filtering and antivirus included. See all three plans on the pricing page.
How do you switch us from our current IT company?
We follow a written onboarding plan and handle the handover with your old provider.
Do you support us after hours?
Premier includes a 24/7 help desk. Essentials and Complete cover weekdays, and you can always call us in an emergency.
Do you come on site?
Yes. On-site visits are included in Complete and Premier, and $125 an hour on Essentials. Most issues are fixed remotely within minutes.