IT you can see, from people you know
Public prices, written promises and one portal for everything. Here's what that means in practice.
Our promises, in writing
- 15 min
- Response time
- 30 days
- Money-back guarantee
- 12 months
- Price lock
- $0
- Surprise fees
A real person answers every support request within 15 minutes during your help desk hours.
Not happy in the first 30 days? We refund your monthly fees and help you move on.
Your monthly price stays the same for 12 months from the day you start.
Every fee is on the pricing page. Projects are quoted before we start.
How support works
Call, email or click
Reach us by phone, email, the portal or the support app on your computer.
A real tech answers
No phone tree, no offshore call centre. A local tech who knows your setup.
Fixed remotely, often in minutes
With your OK, we connect to your screen and fix it while you watch.
On site when needed
Hardware problem? A tech comes to you across [your service area].
Insation vs a typical IT company
| Compared | Insation | Typical IT company |
|---|---|---|
| Prices | Public, per user | Quote after a sales call |
| Vendors | IT, phones, web: one bill | Separate companies |
| Visibility | Portal with tickets, devices, invoices | Monthly PDF, maybe |
| Contract | [Month-to-month] | 1–3 years |
| Support | Local techs | Call centre |
See it for yourself
A 15-minute call and a free assessment. No pressure.