Skip to content
(508) 422-0477
INSATION

Services PC & Mac Repair

PC & Mac repair in Webster

Slow, broken, infected or out of space? Bring your Windows PC or Mac to our office on Thompson Road and a local tech will sort it out.

A tech at the bench with an open laptop

Repairs & upgrades

Parts are extra where noted.

Virus & malware removal $125
PC tune-up (slow computer) $125
Fan cleaning & dust removal $75
Thermal paste: desktop / laptop $75 / $125
Memory upgrade, plus memory $75
Video card upgrade, plus card $75
Hard drive clone $125
SSD install $75
SSD drive: 500 GB / 1 TB $125 / $175
Laptop keyboard replacement $125
Laptop battery replacement $125
Laptop screen replacement, plus screen $125
Laptop charging port (DC jack) repair $125
Desktop power supply replacement, plus part $125
Motherboard replacement, plus board $125

Software & setup

OS restore (clean reinstall of Windows or macOS) $125
OS restore with file & program transfer $150
OS upgrade $125
OS upgrade with drive clone $175
Software installation $75
New computer setup & file transfer $125
Password & account recovery $75
Secure data wipe & disposal, with certificate $75
Diagnostic fee (taken off the invoice if we do the repair) $75
Rush service +$75

Data backup & recovery

Three levels, depending on what state the computer and its drive are in.

Level 1 · Basic

The computer still starts

$125

  • We copy your files off and back them up

Level 2 · Won't boot

The computer won't start

$225

  • We take the drive out
  • Files recovered in our office

Level 3 · Lab recovery

The drive has failed or is damaged

From $1,500

  • Sent out to a specialist data recovery vendor

How it works

  1. Step 1

    Book a drop-off

    Pick a time below that suits you and bring the computer to 31A Thompson Road.

  2. Step 2

    We check it

    We diagnose the problem and tell you what it needs. The $75 diagnostic fee comes off your final invoice if we do the repair.

  3. Step 3

    Pick it up

    Most repairs take 1–2 business days, longer if parts need ordering. We'll let you know when it's ready.

Questions

Do you fix Macs as well as PCs?

Yes: Windows laptops and desktops, MacBooks and iMacs.

Is there a charge to look at it?

The diagnostic fee is $75, and it comes off your final invoice if we make the repair.

How long does a repair take?

1–2 business days, depending on whether parts need to be ordered.

Will I lose my files?

Normally, no. If the hard drive itself has failed, we can send it out for Level 3 lab recovery.

Do you guarantee repairs?

Yes, repairs are guaranteed for 30 days.

Book a drop-off

Choose a time to bring your computer in. You'll get a confirmation by email.

Drop-off
31A Thompson Road
Webster, MA 01570
Questions first?
(508) 422-0477

Book a drop-off

Pick a time that suits you.

How would you like to meet?

Pick a time (Eastern time)