Get remote support
A tech asked you to connect? Download the support app, run it and read them the code. You stay in control and can end the session any time.
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Step 1
Download and open
Run the file you downloaded. No install needed.
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Step 2
Read out the code
Give the 6-digit code to your Insation tech on the phone.
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Step 3
Allow the connection
Click Allow. Close the window to end the session.
Stay safe: Insation will never call you out of the blue asking to connect. If someone does, hang up and call us on (508) 422-0477.
Managed clients already have our support app installed: look for the Insation icon by your clock.