IT tips and guides
Plain-English help for running your business technology, from the Insation team.
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August 4, 2026
Common types of scams to beware of
Here are some common types of tech support scams that individuals and businesses should be aware of: Fake Technical Support Calls: Scammers often call claiming to represent well-known companies like Microsoft, Apple, or Google, notifying you of issues with your computer or account. They may request...
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July 28, 2026
Someone used my email address to send out phishing emails. How can I prevent this from happening?
If someone used your email address to send phishing emails, here are steps you can take to prevent this from happening: Change Your Password: Immediately change the password for your email account. Use a strong, unique password that combines letters, numbers, and special characters. Enable Two-Facto...
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July 21, 2026
How do I know if my system has been compromised?
Detecting whether your system has been compromised involves looking for unusual signs and behaviors. Here are several indicators that may suggest your system has been compromised: 1. Unusual Account Activity Check Accounts: Look for unfamiliar logins, unauthorized transactions, or changes in account...
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July 14, 2026
How can I recover lost or deleted files?
Recovering lost or deleted files can often be achieved through several methods, depending on the circumstances of the data loss. Here are some steps you can take to try and recover your files: 1. Check the Recycle Bin (Windows) or Trash (Mac) Deleted files are typically moved to the Recycle Bin or T...
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July 7, 2026
Why is my internet connection slow?
A slow internet connection can be frustrating and may be caused by a variety of factors. Here are some common reasons why your internet connection may be slow and steps you can take to troubleshoot the issue: 1. Network Congestion Cause: Many users connected to the same network can slow down speeds,...
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June 30, 2026
What should I do if I receive a phishing email?
If you receive a phishing email, it’s important to handle it carefully to protect your personal information and computer security. Here’s what you should do: 1. Do Not Click Any Links or Download Attachments Avoid clicking on any links or downloading attachments in the email, as they may lead to mal...
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June 23, 2026
What are the best practices for password management?
Effective password management is crucial for maintaining the security of your online accounts and personal information. Here are some best practices to follow: 1. Use Strong and Unique Passwords Complexity: Create passwords that are at least 12 characters long and include a mix of uppercase letters,...
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June 16, 2026
How do I back up my data?
Backing up your data is essential to prevent loss from hardware failures, accidental deletions, or other unforeseen events. Here are several methods you can use to back up your data: 1. External Hard Drive How to Backup: Connect an external hard drive to your computer and use backup software or the...
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June 9, 2026
Can someone hack into my router?
Yes, a router can be vulnerable to hacking if proper security measures are not implemented. Here are some common methods through which a hacker might attempt to gain unauthorized access to a router: Weak or Default Passwords: Many routers come with default usernames and passwords. If these are not c...
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June 2, 2026
The Importance of Network Backups: Safeguarding Your Data
Data is one of the most valuable assets for individuals and businesses alike. From important documents to sensitive customer information, the loss of data can lead to significant setbacks, financial losses, or even reputational damage. This is where network backups play a critical role. Understandin...
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May 26, 2026
Understanding Data Recovery: Techniques and Best Practices
Data loss can be a significant threat to both individuals and businesses. Whether it’s due to accidentally deleting files, hardware failures, software corruption, or cyberattacks, the loss of important data can lead to stress, financial loss, and operational disruptions. Fortunately, data recovery t...
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May 19, 2026
Upgrading Your Computing Experience: Adding RAM vs. Getting a New PC
Whether you’re a gamer, a professional working from home, or someone who enjoys browsing the internet, performance matters. If your computer is feeling sluggish, you may find yourself at a crossroads: should you add more RAM to your current machine, or is it time to invest in a brand new PC? Underst...
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