I would like to make you aware that Lucas is one of the best technicians that I have had the pleasure to work with. He was very professional and resourceful. He was fully engaged at every step and made a real difference in the quality of our finished product. I would HIGHLY recommend Lucas for any future projects!Scott Moore, Mondelēz International, North Smithfield, RI
I just wanted to pass on a recommendation for an OOM technician that always does outstanding work. His name is Lucas and he handles most of our Boston Market installs in the New England area.Gordon Saylor, XO Communications, Newark, NJ
Each time I have had an issue with my computer, Lucas has been there in a very short time to get me up and running again. Very dedicated and responsive service with great follow up and no pressure to buy more or add on. Trust me, Trust Lucas.Don Bourque, Webster, MA
Lucas Perzan has been invaluable to the operation of my business. His technical expertise and responsiveness to my computer problems have allowed me to continue working uninterrupted. Lucas follows up on requests and is prompt in returning and accepting calls. He is knowledgeable concerning the purchase of needed equipment with a responsible concern about cost.
It is a comfort to know I have someone as experienced and personable as Lucas Perzan on which I can call when I have a technical issue to resolve.Judy Condon, Marsh Homestead Country Antiques, LLC, Douglas, MA
Insation Technologies is one of the best computer repair companies we have ever worked with. In the past, when our computers needed fixing, we had taken them to a number of different outlets for repair. We were never satisfied and in many cases, we seemed to be worse off then when we had taken it in.
When we called Insation Technologies, the response back was almost immediate. The owner came over, looked at our computer and had it up and running in quick order.
He goes above and beyond what normal customer service is in our world today. When it was necessary for us to purchase a new laptop, he was right there assisting every step of the way. As I am quite busy as a foster mom for infants, this certainly removed much stress from my hectic life and made it much easier for me.
He answers all questions in a way that is easy for a non-computer person to understand. He takes the time to make sure he has resolved the problem to our complete satisfaction, then follows-up with a phone call to make sure things are going well and we are satisfied with the service.
He is pleasant to work with. A very personable, likeable young man. We are continuing to utilize his services in building a website for my music and would definitely recommend him and his company to anyone requiring any type of computer repair or assistance. I cannot say enough good things about this individual and his company.John & Andrea Thornton, Webster, MA
I will be recommending your company to everyone I know! You were courteous, prompt and diagnosed my computer problem very quickly (and were very reasonably priced)! The part I needed had to be ordered, and you followed through with exactly what you said you would do, from getting the part delivered to my door, to walking me through a simple installation via the telephone, to calling me back a few days later to make sure everything was working fine. I was very impressed with Insation Technologies and will certainlyJo-Ann Burlingame, NBC Construction Co., Inc., Charlton, MA
use your company in the future, for any computer needs!
My computer was suddenly infested with viruses. It wouldn’t work at all. I called Lucas and he came right away and fixed it, installing an antivirus program. My computer runs better and faster than ever. And when all my years worth of pictures mysteriously disappeared, he had them backed up and put them back on the computer. What a lifesaver!!!Ginny Goodall, Charlton, MA